Twitter Allowing Users to “Opt-In” for Un-followed DMs

Twitter Allowing Users to “Opt-In” for Un-followed DMs

I saw a post about this on Mashable today, but there seemed to be confusion as to what exactly this change was, so I thought I would check it out for myself and post an update here. In the past, Twitter users could only send a Direct Message (DM) to people who followed them back. Obviously, for brands utilizing Twitter for customer service purposes, this wasn’t an ideal situation– if a customer wanted to privately send some…

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Twitter Teams with Gov’t Agencies for Critical Alerts

Twitter Teams with Gov’t Agencies for Critical Alerts

Last week, Twitter announced the roll-out of their Alerts program, which will connect users to important notifications about emergencies, natural disasters, etc. FEMA, The Red Cross, and even the Dept. of Homeland Security have all teamed up with the social networking giant to bring push or text notifications to subscribers during urgent situations. International non-profits, including RED, the World Health Organization, and The Salvation Army, have also signed up for Twitter Alerts. More than a…

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