Not one to be outdone by the likes of Google — who began testing their own local service provider ads in San Fran last week — Amazon Home Services, the Angie’s List-esque professional listing guide, has officially launched in the Chicago area.
Though certainly not a new concept (again, Angie’s List has been specializing in home services for years), Amazon Home Services is the first foray into non-merchandise based listings for the company. Amazon allows service professionals to bid on your individual project; or, users can select from one of many pre-packaged services based on their needs.
There’s a few things that have the potential to give Amazon a leg-up in the professional services arena. For starters, the company is willing to price-match if users are able to get a lower quote from somewhere else. In addition, all services acquired from Amazon will be backed by the company’s Happiness Guarantee — meaning, if a customer isn’t satisfied, Amazon will either find someone to make it right, or provide a full, 100% refund for the work.
Possibly the biggest advantage Amazon Home Services has in comparison to sites like Angie’s List, however, is the company’s massive existing user-base. Finding service professionals on the same site that consumers are already purchasing goods is certainly more convenient than going elsewhere; and if users are already satisfied with the service they’ve received from Amazon in the past, it’s a no-brainer to trust them with home services as well.
In addition to Chicago, Amazon Home Services are now live in the following cities: Los Angeles, Miami, San Francisco, New York, Houston, Seattle, Washington DC, Philadelphia, Boston, Dallas, Atlanta, Phoenix, San Diego, San Jose, Portland, Minneapolis, Detroit, Baltimore, Denver, Riverside, Tampa, Orlando, Austin, Sacramento, Pittsburgh, Nashville, Cincinnati, Charlotte, and St. Louis. More locations are expected to be rolled out soon.