Working with federal regulators on Thursday, Samsung has officially issued a Galaxy Note 7 recall following weeks of reports of the device overheating to the point of catching fire.
The Galaxy Note 7’s battery was at the heart of the issue, which led to personal burns and reports of fires in both cars and garages. Though the issue has caused quite the furor in tech blogs, per the Consumer Product Safety Commission, of the million-plus Note 7s sold in the US thus far, 92 reports of overheating have been made in all.
As part of the Galaxy Note 7 recall, owners will have the option to return the device for a full refund, or opt for a replacement with a new battery.
Samsung has been criticized for what some, including Re/code, have called as a “sidestepping” of a formal recall via the CPSC, namely because current Note 7 owners were still using their devices unwittingly. It should be noted that the company had already promised to replace all Galaxy Note 7 devices globally before the official recall was issued on Thursday.
Samsung says that replacement devices should be in retail locations no later than September 21st.